Goodwill gets a new store manager

Dallas manager Don Caine moves to South Salem store


Customers line up for the Dallas Goodwill's grand opening in the fall of 2000.

DALLAS -- Brenda Harner has replaced Don Caine as Dallas Goodwill store manager.

Goodwill administrators frequently shift managers, company spokesperson Dale Emanuel said, to "share the wealth" throughout a region.

Caine now manages the South Salem store. He started with Goodwill more than five years ago and has also managed the Albany store.

Caine managed the Dallas branch from its start, in October, 2000. He remembers the store's grand opening as reflection on the community:

"People were lined up around the building," Caine said. "But instead of rushing in, people waited without getting surly.

"Dallas people have been wonderful in supporting us and very generous with donations."

The Dallas store is unique, Caine said, in employing 44 people with profound disabilities.

It's also been incredibly successful. Business has beaten company expectations by around 600 percent, Emanuel said.

For Caine, working at Goodwill has meant both having a good job and doing good work. "I have to make a living, but I want to do it with a good organization," he said.

"And this was the one that picked me."

Brenda Harner managed the Silverton Goodwill store most recently. She has spent more than 11 years with Goodwill, in Vancouver, Wash., Corvallis, and Albany.

She took over as Dallas manager Feb. 26 and already feels at home. "I'm very comfortable.

"I'm not a stranger to the area," Harner said. Although she lives near Albany, she has visited Polk County to hunt, fish and watch birds.

The satisfaction of carrying out Goodwill's mission -- giving people with disabilities or special needs the skills to fully participate in society -- keeps both Caine and Harner going.

"I love the concept," Caine said. "We're not handing things out to people.

"We say `we'll help you find a job and get into the loop again.'"

Harner has also seen the results of Goodwill efforts. "I've worked with people in the cashiering program and watched them grow in the store.

"Then the people have gone on to wait on me when I'm shopping," she said.

"I can say `yes, I've trained this person, and now they're on the other side of the counter.'"


Use the comment form below to begin a discussion about this content.

Sign in to comment